Temporary Staff Assistant for Admissions – Harvard Graduate School of Design
Position Description:
Summary:
To Apply: Please email a cover letter and resume to: Mikaela Parker, Assistant Director of Admissions, Harvard Graduate School of Design mparker@gsd.harvard.edu
Dates of Employment:August 14, 2023 – February 14, 2024 (these dates may fluctuate)
This position is a temporary role backfilling for a staff member on leave. It is an hourly position on the temporary payroll and does not provide benefits.
Reporting to the Assistant Director of Admissions, this position serves as first point of communication for potential and active applicants and provides support for outreach efforts and tasks related to application processing and admitted student support. This is an important, public-facing role as a point of contact for prospective students, and requires the ability to communicate with multiple constituents, attention to detail, and the ability to juggle multiple tasks.
Typical Duties and Responsibilities:
• Serves as primary contact via email and phone for prospective students and applicants and provides information regarding application submission, admission policies, and procedures. Researches and refers questions as necessary.
• Position will support Admissions events.
• Provides a variety of administrative support duties, including updating database records, producing reports, and editing and updating admissions materials as needed.
• Maintains admissions website, making sure information is consistent with application instructions and updated as needed with timely information.
• Working with Assistant Director, responsible for timely implementation of social media strategy.
• Tracks and processes GRE and TOEFL.
• Troubleshoots application questions and assists with processing applications as needed, with individual tasks changing through the academic year and annual admissions cycle.
• Assists in setting up faculty interview process between applicants and admitted students.
• Under the supervision of the Assistant Director, advises international students on the financial certification process and is responsible for the transfer of information to the Harvard International Office for incoming students.
• Assist with event coordination and creation and mailing of materials to admitted students.
• Books catering and reserves rooms for the Spring Admitted Student Open House and other admissions events.
• Responsible for setting up events within Slate.
• Coordinates student worker hiring paperwork and processes weekly payroll across admissions functions and for the English for Design program.
• Responsible for processing final transcri`pts for admitted students and updating prerequisite information.
• Assists Assistant Director with updating Admitted Student Portal.
• Assists with annual Incoming Student Survey.
• Processes departmental finances, which include credit card statements and invoices; process reimbursement for admitted student Open House as needed.
• May assist with overseeing tasks of work-study students.
• Editing recruitment or admissions instructional videos as needed.
• Provides general support as needed to other areas of admissions and student affairs, including front desk coverage for the Office of Student Affairs and support to other office functions in the Office of Student Affairs during peak times.
• Related job duties as required;
• Overtime may be necessary during peak times.
[Full-Time (Hourly)] Hourly Rate: 25-30
Schedule Requirements:
35 hours per week , Monday – Friday, 9am-5pm Hybrid
Minimum Requirements:
Basic Qualifications:
• Bachelor’s degree or an equivalent combination of education, training and experience required.
• 3+ years of progressive administrative experience in an office setting.
Additional Requirements:
• Excellent customer service skills.
• Exceptional verbal and written communication skills.
• Experience working with Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
• Demonstrated problem-solving skills as well as the ability to maintain confidentiality and use initiative/judgment and tact /discretion.
• Possess great interpersonal skills and a demonstrated ability to interact collaboratively with faculty, staff and students of all levels and with people from various backgrounds.
• Flexible and the ability to multi-task in a complex environment with multiple, shifting and competing priorities.
• Demonstrated attention to detail and meticulous editing skills.
• The ideal candidate works well independently as well as in a team environment.
Physical Demands:
There are no known physical requirements associated with this position.
Work Environment:
Work is currently performed in a hybrid format, with two assigned days in-person in the office required and three days remote. During certain work periods (events and busy times), it may be necessary to work more than two days in-person, and/or to come in on an alternate day.
Level of English Required: Advanced/Fluent
How to Apply:
To Apply: Please email a cover letter and resume to: Mikaela Parker, Assistant Director of Admissions, Harvard Graduate School of Design mparker@gsd.harvard.edu
Dates of Employment: August 14, 2023 – February 14, 2024 (these dates may fluctuate)