Assistant Director of Development Data Operations – Harvard Graduate School of Design
Reporting to the Director of Operations & Administration (Director), the Assistant Director of Development Data Operations (Assistant Director) is responsible for fulfilling a range of strategic data needs for the Harvard Graduate School of Design (GSD)’s Development and Alumni Relations (DevAR) department.
The Assistant Director supports the Director in carrying out development data strategy and operations, working to identify new major gift prospects as well as re-evaluate known prospects, and helps to build the pipeline of potential donors, providing prospect strategy recommendations using data analysis. The Assistant Director manages the regular reporting cycle to help inform the department of its progress toward goals, regularly collaborating with the team leaders of each of the four DevAR common goals—Donor Satisfaction, Employee Satisfaction, Engagement, and Revenue—to meet each team’s reporting and data needs.
The Assistant Director also implements and oversees DevAR’s data management and business intelligence practices, providing end-user support for development data systems, including ongoing training of teammates, and serving as the GSD’s representative to schools and units University-wide regarding alumni and donor data.
Position Description :
TYPICAL DUTIES AND RESPONSIBILITIES:
Development Data Strategy and Operations
• Manages all departmental reporting and maintains existing reports, adding new features or creating new tools to maximize efficiency and efficacy to meet both strategic and operational needs of the department.
• Identifies, designs, and executes projects that will identify potential new major gift donors for the GSD.
• Analyzes data to assess individual donor capacity, and makes direct connections between GSD priorities and prospects’ giving interests based on available data; helps the Director and the Managing Director of Regional Development to develop appropriate cultivation, solicitation, and stewardship strategies.
• Supports the Director with fulfilling DevAR’s prospect research efforts; acts as a liaison to the University’s central Alumni Affairs & Development (AA&D) Research & Prospect Management team, and coordinates the presentation of newly identified prospects to the Fundraising team.
• Assists the Director in overseeing DevAR’s prospect management system, including the creation and implementation of policies and procedures, the training and management of staff responsible for data entry of all fundraising activities, and the semi-annual portfolio review process.
• Leads the departmental effort to document DevAR’s business processes into a comprehensive job aid library to aid in training current staff as well as onboarding new staff.
• Conducts other projects to substantiate prospect cultivation and solicitation strategies as assigned by the Director.
• Fulfills ad hoc alumni and development data requests for DevAR and GSD staff as needed.
Data Management and Business Intelligence
• Develops reports, software tools, and business process improvements to meet the needs of the DevAR team as related to fundraising, volunteer management, and alumni relations.
• Manages DevAR’s Data Management Working Group and conducts regular meetings to coordinate the capture, maintenance, and interpretation of development data.
• Serves as the GSD’s designated Local Product Manager for the University’s Ellucian Advance and QlikView systems; ensures compliance with AA&D’s Advancement Technology Support Services and Business Intelligence departments’ policies and data requirements.
• Oversees access to and use of the development information systems, including all aspects of data maintenance, staff training, security and integrity audits, and record-keeping.
• Serves as the GSD representative to schools and units University-wide regarding alumni and donor data; participates in University-wide data management workgroups; ensures the GSD’s interests are represented in the development of University-wide data management policies and that the DevAR team is equipped and trained on current hardware and software technologies necessary for all business operations of the office.
• Trains new and current staff, proactively when necessary and at their request, in the effective use of data management tools to meet business needs.
There are no supervisory responsibilities associated with this position.
Typical Core Duties :
• Work at a high level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment
• Collaborate with stakeholders to translate business needs into systems requirements and scoping
• Contribute to the definition of systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
• Perform user needs analysis, product evaluation, selection, customization, testing, implementation, and support
• Participate in the development of plans and policies for a unit/school
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
[Full-Time (Salaried)] Salary Range: 80000-90000
Physical Requirements :
Position involves frequent use of computer keyboard and mouse. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Level of English Required: Advanced/Fluent
How to Apply: