Digital Quality Assurance Systems Engineer – Massachusetts State Lottery Commission
Position Description:
JOB SUMMARY
Through the Massachusetts State Lottery Commission’s (MSLC) agile software development practice, we create digital products such as games, loyalty programs, and user experiences that are essential to engaging and retaining players. Our team consists of extremely talented product managers, UX/UI designers, software engineers, project managers, and quality testers that collaborate closely to achieve our vision. The Digital Quality Assurance position will work closely with the Digital and Cyber Security departments to ensure that players experience a secure, world-class digital product.
ESSENTIAL FUNCTIONS
Act as a liaison between the Digital, Cyber Security Departments, outside partners, and internal stakeholders to ensure alignment on digital testing
Develop and maintain the digital test lab environment, devices, and tooling
Establish test automation when practicable and evaluate results
Assist in authoring and maintaining a test case library to support digital platforms
Evaluate feature stories against product requirements to define acceptance criteria and detailed testing plans
Collaborate with internal teams to support agile release cycles and ensure production readiness
Develop acceptance criteria and test cases
Perform manual testing
Support the Central Gaming System testing efforts as required
Log and write bugs, collaborate with project and development teams to ensure that software is delivered into production environments with minimal defects
Conduct quality tests and document defects in a comprehensive manner
Ensure the integrity of portals across web, tablet, and mobile devices
Conduct testing of the e-commerce system and ensure transactional integrity
Perform regression testing on a recurring basis
Develop a deep understanding of digital platforms and external integration points
Support ADA compliance testing and conformity
Travel to other MSLC office locations, as required
Perform other related duties as assigned
[Full-Time (Salaried)] Salary Range: 86005.67-86005.67
Schedule Requirements:
1st shift
Minimum Requirements:
ESSENTIAL QUALIFICATIONS
College degree in a Computer Science related field of study and/or have equivalent work experience
Minimum one-year experience in testing software
Skilled in manual testing across a variety of browsers and devices
Familiar with responsive websites and native mobile apps
Working knowledge of current software practices, e.g., DevOPs, SecOps, etc.
Technical understanding of responsive websites and native mobile apps
Good understanding of modern security practices
Knowledge of automated testing tools and experience within multiple platforms
PREFERRED QUALIFICATIONS
Keen attention to detail and accuracy
Strong verbal and written communication skills
Ability to work independently and with teams effectively
Excellent resourcefulness and problem-solving abilities
A passion for games and digital experiences
Well organized and able to express thoughts in a forthright manner
Positive attitude
Strong technically in both hardware and software
Thorough knowledge and understanding of Windows
Ability to work well with others
Willingness to take initiative
SALARY RANGE INFORMATION
For external applicants who are not current employees of the Massachusetts State Lottery Commission (MSLC), the non-negotiable starting salary for this position is $86,005.67 (Job Grade 25/Step 1).
For current MSLC union employees, the starting salary for this position will be calculated using union promotional rules.
The Massachusetts State Lottery Commission is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
Level of English Required: Advanced/Fluent
How to Apply:
All applications must be submitted via the MassCareers website by Octobe 23, 2025 at 11:59pm EST.